Free lesson 1 of 6 · AI Receptionist for South Florida Trades

Lesson 1: Where your calls go today (HVAC edition)

Before you buy any AI receptionist, find out what happens when a customer calls and nobody picks up. In a South Florida summer, a "my AC stopped" call is urgent, and that caller will often try the next company on the list.

Step 1: Make three test calls

1. Call your business line during work hours while you're on a job. Who answers? How many rings?
2. Call after 6 PM. Voicemail, forwarding, or nothing?
3. Call on a Saturday. Same questions.

Step 2: Write down the path

For each call note who or what answered, whether the caller could flag an emergency, and whether you got a text or email about it.

Step 3: Check last week's missed calls

Open your call log (phone, carrier or VoIP app). Count last week's missed calls and how many you returned the same day. Use your own numbers; don't guess.

AI disclosure: this course was drafted with help from AI tools and reviewed by Igor G. Any affiliate links are marked #ad.